Services
idataraya plans the rollout, connects the channels, installs the platform in the retailer's own environment, and maintains it under one yearly agreement.
Rollout plan and proposal
Send the catalogue size, the channels you sell on and the outlets that ship. An engineer replies with a rollout plan, a channel map and a proposal.
Channels connected
Gateways, marketplaces, carriers, MyInvois and identity providers are connected once for the retailer, each with its status on the platform health screen.
Support and maintenance
One team looks after the platform and its connections for the life of the agreement.
- Severity-based response times, measured monthly
- Continuous monitoring from within the retailer's environment
- A drilled backup and restore
- The storefront's uptime reported monthly
- Gateways, marketplaces and carriers kept connected
The yearly agreement
Software updates, the customisations made for you, monitoring, severity-based response and restoration targets, storefront updates and marketplace connections. Hosting stays with you. It is a fee, not a percentage of sales.
Security and Malaysian compliance
The questions a retail group's audit committee asks, answered in the platform.
Security and data overview- MyInvois e-invoicing
- Orders as e-invoices on request, consolidated B2C on schedule.
- PDPA 2010
- Customer accounts, orders and addresses stay with the retailer.
- PCI DSS
- Card data stays with the gateway. The platform holds tokens only.
- Single sign-on and MFA
- On every console, with roles scoped by outlet and function.
- Your own domain
- The storefront runs under the retailer's own domain and certificate.
- Audit trail
- Every action recorded with the previous value and kept for seven years.
See it on your own store
Send us the catalogue size, the channels you sell on and the outlets that ship. An engineer replies with a rollout plan, a channel map and a proposal.